BEGIN:VCALENDAR VERSION:2.0 PRODID:-//eventon.com NONSGML v1.0//EN BEGIN:VEVENT UID:662981c75a261 DTSTAMP:20240424T220351 DTSTART:20200818T110000Z DTEND:20200818T114500Z TZID:UTC LOCATION: SUMMARY:Webinar Week Series: Customer Engagement DESCRIPTION: Theme: From Crisis to Opportunity: Reimagining the Customer Experience Speaker: Paul Selby Director\, Product Marketing – Customer Workflows ServiceNow Abstract: As customer service organizations scramble to adjust their operations to the new reality of closed offices and storefronts\, most feel they face only two options: change staffing levels or change[..]\nhttps://www.gilcouncil.com/event/webinar-week-series-customer-engagement-2/ URL:https://www.gilcouncil.com/event/webinar-week-series-customer-engagement-2/ END:VEVENT END:VCALENDAR