Topics: Customer Experience Ecosystem

2020: Delivering Omni-Channel Customer Service Excellence through Outcome Based Digital Customer Transformation

July 20, 2020 6
Speakers: Stuart Benzal, Hudson's Bay Company; Rob Rutledge, Hudson's Bay Company
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2020: Executive Presentation and Crowdsource – Socializing CX Across the Organization

July 20, 2020 4
Speakers: Rachna Dayal Goel, Johnson & Johnson & Michelle Fromholzer, The Janssen Pharmaceutical Companies of Johnson & Johnson
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2020: Building a Customer Centric Sales Organization

July 20, 2020 6
Speaker: Allastair Meffen, Associate Vice President of Customer Experience, Definitive Healthcare
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2020: How to Get CX a Seat at the Product Design Table

July 20, 2020 3
Speaker: Josh Reynolds, Sr Director of Product and Partner Engagement - Worldwide Customer Experience, Electronic Arts
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