2026: Industry Leaders on What’s Next—and What Matters Most

Moderator:
Shelly Chandler, Director of Customer Experience and Engagement, Teladoc Health

Panelists Include:
Justin Leon, Director of Resort Amenities, Villatel
Michelle Morris Perez, Former Associate Director of Customer Experience and Insights, Verizon Connect
Marcus Story, Director of Customer Experience, Delaware North
Andrew Wilson, Managing Director, Client Operations, Weitz & Luxenberg

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